From A to Z
Everything at a glance

Lactose intolerance, gluten intolerance or any other special dietary requirements does not automatically mean that you have to sacrifice enjoyment - quite the opposite! Simply inform the DAS GERSTL Unique team at reception on or prior to your arrival and the DAS GERSTL kitchen will do its best to cater for your needs.

Low histamine diet – additional charge: € 12.00 per day
Vegan diet – additional charge: € 15.00 per day

The majority of our r30 partners are producers of animal products. Yet DAS GERSTL Family Retreat still endeavours to use local, healthy and naturally delicious alternatives wherever possible.

You won't find such treasures as easy! DAS GERSTL Family Retreat in Resia/Reschen can be easily reached from the north via the Passo Resia and from the south via Bolzano, Merano, Malles and passing San Valentino alla Muta and Curon Venosta. 

If you are travelling by public transport, we will pick you up free of charge at the bus stop in the village of Resia on the day of arrival and bring you back there on the day of departure.

The location's two-fold bonus: Lake Resia right in front of your nose and the Schöneben skiing and hiking resort right on your doorstep!

Airports in close proximity:
Innsbruck – distance approx. 120 km, journey time: 1 hour 30 minutes
Bozen/Bolzano – distance approx. 100 km, journey time: 1 hour 50 minutes
Zurich – distance approx. 240 km, journey time: 3 hours 15 minutes
Memmingen – distance approx. 190 km, journey time: 3 hours
Munich – distance approx. 230 km, journey time: 3 hours 15 minutes

DAS GERSTL Family Retreat can also organise a stress-free shuttle service from the airports of Bolzano and Innsbruck for a fee on request.

Check-in: after 15:00

Let us spoil you with breakfast on your day of arrival (€15.00 for children aged 3-14 and €30.00 for adults aged 15 and over) and then enjoy the wellness area until your suite is ready for you to move into (for an additional €40.00 per family).

Check-out: on the day of departure, we ask you to vacate your room/suite by 10:00 am. You are welcome to use our water world and the Adults Only Area free of charge until 02:00 p.m. If you would like to stay longer, there is a charge of € 80.00 per family (without room) and € 190.00 per family with dinner.

50 hours of adventure, excitement and learning - every week we offer a slightly different programme with unique events for kids and teens. In and with nature, and with lots of fun on top. Depending on the holiday period and programme, the kids from the different clubs also experience the activities together.

• Individual baby care: up to 6 months 
  (by prior arrangement + €20.00 per child/hour)
• Baby & Toddler Room: 6 months - 3 years
• Mini Club: 4 - 8 years
• Maxi Club: from 8 years

Click here for the example weekly programme.

The youngest members of the family are well catered for at DAS GERSTL Family Retreat:

• "All good" package for the little ones: prams and buggies, bibs, cots, potties, baby carriers, night lights, cribs, anti-fall protection for the bed, changing mats and nappy bins.
• In the restaurant: highchairs, children's stools, bibs, colouring sets, baby glasses/cutlery as well as plenty more for the youngest of connoisseurs.

The bike station features a large family locker per room/suite and a boot dryer. Anyone wishing to do so is free to bring their bikes from home and store them here. The same goes for the ski room in winter.

At DAS GERSTL Family Retreat you can easily hire various bikes for a small fee.

Trailbike daily fee: € 45,00
E-mountainbike fully daily fee: € 40,00
E-citybike daily fee: € 20.00
E-children's bike daily fee: € 15.00
Minibike daily fee: € 10,00

Helmets and bike trailers for the little ones are free of charge.

Sometimes life throws us a curveball when we actually have other plans...
But what if something goes wrong and the holiday has to be cancelled?

• Cancellation up to 21 days prior to arrival free of charge
  Deposits will be refunded or recognised as credit
• Cancellation within 21 days prior to arrival: 80% of the total amount of your stay
• Late arrival or early departure: 80% of the total amount of the remaining nights of your stay
• Cancellation for a group of 3 rooms or more: free of charge up to 40 days prior to arrival | within 40 days prior to arrival, 80% of the luxury board price will be charged

Simply take a break from everyday life together for a whole day.

Family members of the four-legged variety are welcome to stay in the suites on the first floor for a surcharge of € 40 per day. Out of consideration for other guests, however, they are not permitted in the restaurant, by the pools, in the play areas, in the sauna & spa area or in the garden. Guests wishing to bring their four-legged friends to dinner are free to reserve a table in the bar area.

Night telephone: our reception is staffed 24 hours a day. You will also find clean bed linen, towels and useful things for oopsies and accidents that can happen with kids on the first floor.

Doctor: Dr. Waldner in Curon Venosta/Graun, GP
Pharmacy: in Curon Venosta/Graun and Malles/Mals
Emergency number: 112

First aid at the hospital in Silandro/Schlanders: 
Tel. +39 0473 738 111
approx. 40 km – journey time: 50 min.

The family car also needs to be well looked after, which is why we have provided 6 EV charging stations where you can recharge your car for €0.55 per kilowatt.

You can very conveniently give the gift of holiday enjoyment with a DAS GERSTL voucher - redeemable at both DAS GERSTL retreats.

Sports enthusiasts can burn off energy with the activity programme supervised by a professional trainer. Anyone preferring to do their workout alone can use the well-equipped gym for ages 16 and over.

Opening hours

from 06:00 to 22:00

Hairdresser for men and women
by appointment for hotel guests of DAS GERSTL Retreats and locals

In the DAS GERSTL Family Retreat - next to the Venosta Spa on the 4th floor
Altdorfstrasse 61 Reschen in 39027 Graun in Vinschgau / South Tyrol

All important information and special offers for your dream holiday as a family by Lake Reschen can be found in the hotel's own app.

Book one hotel - enjoy two hotels

An overview of all included services can be found here.

Play worlds packed with creative design promise an abundance of fun and excitement for real fans of discovery. Little adventurers will have the chance to clamber through a supervised climbing wall, a bouldering wall, romp around in the crawling course or find everything that is needed to make a holiday for kids truly unforgettable in the net adventure, at the Duckpin Bowling, in the Valo Jump, on the indoor football pitch for kids, at the cinema, painting studio or in the library.

Gersti’s Home: our games corner at the reception is open 24 hours a day

DAS GERSTL Family Retreat places great emphasis on active experiences in and with nature. This is why the hotel not only offers indoor activities but also plenty to explore outside - a toddlers' playground, all-terrain slide and pedal go-karts - and of course sunshine galore.
Our petting zoo with dwarf sheep, dwarf goats and dwarf rabbits also awaits you.

You know you've had a successful adventure when the children's eyes are gleaming and their trousers are dirty. This is why DAS GERSTL Family Retreat runs its own laundry service (for a small fee). There is also a washing machine and tumble dryer at the "Hoppala Station", which can be used free of charge. 

Breakfast: from 07:30 to 10:30
Supervised Lunch for kids by prior arrangement from 11:45 to 12:30
Afternoon snack: from 14:00 to 16:30
Supervised Dinner for kids by prior arrangement from 18:00 to 19:00
Dinner: from 18:30 to 20:30

There is a warming station for milk and baby food in the restaurant.
The DAS GERSTL luxury board includes breakfast, lunch for the kids, afternoon snacks and dinner.
Beverages at the juice bar and coffee station are for 24 hours a day also included , while all other drinks shall be charged to the room.
The gourmet market at lunchtime and the bistro menu between 12:30 and 14:00 serve more exclusive delights for the adults, for an extra charge.
You can enjoy some selected dishes for a small surcharge for 24 hours.
Any early birds are welcome to enjoy the breakfast buffet on the day of arrival for a surcharge of € 30,00 per adults from 15 years and for € 15,00 per child from 3-14 years.

• Family Hotels South Tyrol | Member since July 1^st, 2024
  Sharing a laugh, experiencing exciting adventures, snuggling up together - there's nothing as precious as spending time together as a family, because this time passes far too quickly. The Family Hotels are experts when it comes to creating precious childhood memories while on a family holiday in South Tyrol.
   
• Belvita Leading Wellness Hotels | Member since 2025
  Belvita is synonymous with wellness, well-being and health. South Tyrol is a particularly good place for a health-conscious holiday, since every guest experiences a sense of slowing down here. The fact that Belvita attaches great importance to nature is becoming more and more apparent. The philosophy is based on the economical use of energy and water, the purchase of goods and environmentally friendly products. 

This means ensuring that children, adults and families can enjoy a break away close to nature, where they can experience unforgettable moments together while still finding space for themselves and their own needs. The three pillars of Education - Entertainment - Activities, which are at the heart of the DAS GERSTL Family Retreat concept, deliver a 360° package of opportunities for the whole family. Family holidays in and with nature  - mindful, sustainable, authentic.

Baby Bar with baby food available free of charge - running water, microwaves and hobs with pots and pans are of course also available.

Free underground parking is included to ensure even the family car can take a proper break.

Guests can settle their bookings with Visa, Mastercard, Eurocard or in cash (pursuant to Italian law up to a maximum of € 2,999). The easiest way is to just make a bank transfer of the total amount in advance.

Regional, fresh, delicious. All fresh ingredients are sourced from within a maximum radius of 30 kilometres as far as possible and are prepared without any additives by the GERSTL gourmet chefs. From our own Wagyu beef and local honey at the breakfast buffet to Italian specialities, juices and wines - this is how good sustainability can taste.

Any reservation at DAS GERSTL Family Retreat requires written confirmation and is only binding upon receipt of a deposit of 30% of the booked arrangement.
It is possible to pay the deposit at the time of booking using a credit card or by bank transfer to the bank account stated below. 

Deposit account

Raiffeisenkasse Prad-Taufers
Laatsch 66
39024 Laatsch / Mals I.V.
DAS GERSTL AM RESCHENSEE
IBAN: IT96N0818358540000306008739
SWIFT/BIC Code: RZSBIT21627

Fun and adventure are always guaranteed in the Passo Resia Holiday Area, both in summer and winter. Visitors can enjoy hiking, cycling, sailing, skiing, tobogganing and cross-country skiing - to name just a few of the activities on offer. There are even more unforgettable memories to be made with unique activities around Lake Resia and at local and cultural events.

Sustainability is our joint responsibility  - which is why guests have the possibility of doing without room cleaning and towel changes at any time, conveniently via the hotel app, at reception or directly with the GERSTL room cleaners.

We will donate € 2 for every room cleaning service cancelled to a South Tyrolean research project that fights bark beetles and promotes healthy forests.

The room sign makes things even easier: 

THINK GREEN: We can do without any room cleaning on this day.
DO NOT DISTURB: Please do not disturb the room.
PLEASE MAKE UP THE ROOM: Cleaning is requested.

Turndown service

we take loving care of preparing your bed for a restful night every day from 19:00 to 21:00. This service can also be conveniently booked via the hotel app or in person at reception.

Your room card not only gives you access to your room and suite, but also to the water worlds, the sauna area and the underground car parking entrances to the hotel. Inserting the room card in the holder provided right next to the door will activate the electricity in the room.

Getting a good night's sleep is half the battle for a successful holiday.
There are 65 individual family suites and studios, most of which have views overlooking Lake Resia, built using sustainable timber construction methods by the company Holzius and featuring wooden floors made from local woods, decking tiles made from plima granite, bathrooms designed by the Italian company Frattini and bathroom tiles by Fuchs. All tradespeople involved in the construction and furnishing are from the R30 radius insofar as possible. The furniture was developed in collaboration with the Schenk bed company in Malles/Mals and carpenters from the region using natural, sustainable and regional materials.

Room features:

Desk, minibar, kettle, coffee machine, tea station, coffee tabs, WiFi, smart TV, telephone and safe, hairdryer, make-up mirror and high-quality r30 care products, backpack & free underground car park.

And if that's not enough for you, there's more on the wish list:
Baby cots, safety rails, changing mats, nappy bins, potties, toilet seat reducers, stools, nightlights and much more

The hotel's own shop stocks everything for your youngsters, the perfect souvenir or little memories to take home: R30 products, Feines Nature Store (with products from e.g. Liewood), Bikeman (with products from Whoom, Thule, Vaude among others) and plenty more...

Shops in the vicinity

• Angerer Bakery in San Valentino alla Muta/St. Valentin auf der Haide
• Folie Butcher's Shop in Resia/Reschen
• Mary’s Market with specialities from the region in Curon Venosta/Graun
• Sport Folie - ski rental and service at the Schöneben valley station
• Sport Winkler in Resia/Reschen
• Sport Tenne Shop  - clothing, ski rental and service in San Valentino alla Mutal/St. Valentin auf der Haide
• Folie Günther groceries and delicatessen in Resia/Reschen
• Folie Verena Despar - convenience store in Resia/Reschen
• Plangger Despar - convenience store in Curon Venosta/Graun

The private shuttle departs daily to the nearby Schöneben ski resort (600  m).

The sun-drenched family ski resort, lying at an altitude of 1,450 to 2,390 metres above sea level, boasts fifteen lifts, 65 kilometres of pistes with plenty of variety and the longest descent in the Vinschgau Valley.

A variety of exciting ski courses suitable for all ski levels are offered in collaboration with qualified ski instructors from the Schöneben ski school.

Direct online booking of ski courses: Ski School Booking

Smoking is prohibited throughout the hotel and in the rooms/suites pursuant to Italian law.

Enjoy total relaxation and let yourself be pampered with massages, treatments and beauty therapies at the VENOSTA SPA  - all of which are made with products from our very own r30 cosmetics line.

SPA time is not just reserved for adults: there are also special treatments for children alongside special parent-child treatments that turn relaxing together into something very special.

Opening hours of the VENOSTA SPA: from 10:30 to 19:00

The family Sauna, the Lake Sauna with show infusions (twice a week for the whole family in the morning), the Adults Only Area with biosauna and steam bath, hay lounge with magnificent views and a cold room with views overlooking Lake Resia also await guests.

Opening hours of the sauna worlds: from 12:00 to 19:00

Whether it's lunchtime from 11:45 a.m. to 12:30 p.m. or during the evening from 06:00 p.m. to 07.00 p.m., our DAS GERSTL Unique Team will take care of your kids so everyone can relax and enjoy themselves. Only by prior arrangement for children aged 4 and over, at no extra charge.

Includes free travel on the Vinschgau mountain lifts and cable cars and/or other public transport, discounts on other cable cars, museums and leisure facilities plus many other benefits. The Vinschgau Card can be obtained at reception.

Everybody will find their favourite place in GERSTI'S Water World!
Water lovers of all ages can swim in the pool complex and engage in water battles at the Aqua Fun Parc, whizz down the 70-m-long tyre slide and wave slide or enjoy their first experiences together as a family in the baby pool (30-40 cm deep) and the family sauna. You can then unwind in the relaxation oases and loungers within the sunny outdoor garden area.

Water Worlds opening hours

• Aqua Fun Parc with wave and water tyre slide, Teenie Pool
  Family Sauna and Baby Pool
  from 08:00 to 19:00 for the whole family
   

• Indoor and outdoor pool
  from 06:00 a.m. to 08:00 a.m. Adults Only (from 16 years)
  from 08:00 a.m. to 06:00 p.m. for the whole family
  from 06:00 p.m. to 08:00 p.m. Adults Only (from 16 years)

   

Good to know

• Indoor Pool:
  Water temperature is 32° C
  Size is 8 m x 6 m
   
• Outdoor Pool:
  Water temperature is 33.5° C
  Size is 18 m x 6 m
  Water depth 130 cm
   
• Teenie Pool:
  Has a volleyball net
  Size is 8 m x 6 m
  Water depth is 90 cm
   
• Baby Pool:
  Water depth is approx. 40 cm
  Water temperature is 35° C

Free Wi-Fi throughout the hotel.